Production status inside Shopify
Ops could see what production was doing. Nobody else could. Support answered “where is my table?” by switching apps, and the customer answered it by sending an email and waiting. Three new extensions put that status where the question actually gets asked.
Added
- A Manufacturing orders block on the Shopify order details page. It lists every manufacturing order for that customer’s order with its number, the product being built, the quantity, and its current status, and pages through them when there are more than a few.
- A detail view that opens from any row in that block, without leaving the order page. It shows the status, the production location, any active holds together with the note explaining them, the product and quantity being produced, and a timeline of every status change with who made it and when.
- A production badge on each line item of the customer’s order status page, so a customer looking at their order sees In progress or On hold next to the item it applies to. It’s a customer account block you add once in the customer account editor. See Show production status to customers.
- A
manufacturing_statusesmetafield on the order, rewritten whenever a manufacturing order is created or changes status. That’s where the badge gets its answer. - Docs for all of it: Manufacturing orders, Track production on the Shopify order page, and Show production status to customers.
Changed
- A line produced by more than one manufacturing order now reports a single rolled-up status instead of the first one found. The status furthest along wins and is labelled as partial, so a line with one order still queued and one in production reads as Partially in progress. Cancelled ranks lowest, so a cancelled order never masks work that’s still running.
- Only made-to-order production appears on the order page and in customer accounts. Build-to-stock manufacturing orders aren’t tied to a customer’s order and stay inside Orderkraft.