Open the order in Shopify admin and see exactly where production stands.
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Someone asks “where’s my order?” and the answer used to mean opening a second tool, or asking ops directly. Now it’s on the order page you already have open.
Every line item that created a manufacturing order shows its status right there: draft, waiting, in progress, on hold, or completed, with the reason attached if it’s on hold. One screen, the same one you were already using.
This is the same status a manufacturing order carries everywhere else in Orderkraft, so what a support agent sees on the order page is exactly what’s true on the production floor. Not a synced copy. The same record.
It works the same way regardless of which of the three shapes created the manufacturing order. Furniture built from a bill of materials, an embroidered towel, and a customer-configured bracelet all show up the same way.
Questions
- Do I need to leave Shopify admin to check production status?
- No. It shows directly on the order page, next to everything else you already look at for that order.
- Does this only work for bill-of-materials products?
- No. Any line item with a manufacturing order shows its status here, whether it's made-to-order, personalised, or built-on-the-fly. Same view either way.
- What statuses will I see?
- Draft, waiting, in progress, on hold, and completed, the same status a manufacturing order carries everywhere else in Orderkraft, including holds with their reason.
Setting this up? Read the technical docs.